Attitude Change in Older Adults Fallen for a Special Fraud

  • Takaaki Hosoda Advanced Institute of Industrial Technology
  • Eriko Musashi Advanced Institute of Industrial Technology
Keywords: attitude change, decision-making process, dual process theory, special fraud

Abstract

Cases of special fraud in Japan have been increasing and have become one of the serious social issues in recent years. Special fraud is a general term referring to crimes that are related to obtaining money with various methods, for example, convincing a victim to transfer his/her money to unknown persons and fraudulently using a cash card via telephone or other communication methods. Many people have become victims of special fraud, although there are many organizations, financial institutions, the police departments, etc., actively warning the public and providing information about this type of crime. We examined how older adults become victims of special fraud. Therefore, in this paper, we analyzed the attitude change in victims through the use of actual examples. Then, we identified which kinds of decision-making processes can prevent older adults becoming victims of special fraud.

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Published
2021-10-31
Section
Technical Papers (Service and Management)