A Questionnaire System for Institutional Research

  • Yasuaki Ohira Yamaguchi University
  • Kahori Ogashiwa Utsunomiya University
  • Satoshi Muranaga Yamaguchi University
  • Takahiro Matsumoto Yamaguchi University
  • Hiroo Naitoh Yamaguchi University
Keywords: Institutional research, questionnaire system, stakeholders, university evaluation


This paper reports a web-based survey system developed to enhance institutional research. The system has basic functions implemented in the open-source web questionnaire system. In addition, this system has functions that enhance institutional research, such as (1) the display of the response rates of each university department, (2) collation of all results obtained (including paper-based surveys), and (3) an analysis of survey results using visual tools. The design considered the importance of a link-up with the authentication server belonging to Yamaguchi University. Thus, graphs may be compiled automatically and in real time to assist a comparison between departments within the university by respective stakeholders. This work provides an overview and a case study of the usage of this system.


Ministry of Education, Culture, Sports, Science and Technology Japan, The University Refo rm Action Plan 2013 (in Japanese), 8 November 2016; http://www.mext.go.jp/a_menu/koutou/houjin/1341970.htm.

J.L. Saupe, Functions of Institutional Research, 2nd Edition, Association for Institutional Research, 1990.

Glossary of quality assurance in Japanese higher education, National Institution for Academic Degrees and Quality Enhancement of Higher Education, April 2016.

T. Oishi, “Effects of reminders in questionnaire survey,” Proc. 3rd International Conference of Institutional Research and Institutional Management, 2014, pp. 391–394.

T. Oishi, M. Mori, and E. Takata, “Reminder effect and data usability on web questionnaire survey for university students,” Proc. 2015 International Conference New Perspectives in Science Education, Edition 4, 2015, pp. 441–444.

T. Oishi, N. Kuwano, E. Takata, “Comparison between two web questionnaire surveys,” 5th IIAI International Congress on Advanced Applied Informatics (IIAI-AAI), Kumamoto, 2016, pp. 497-500.

C. Bossé, C. Ives, and D. Briton, “Using open source survey tools for qualitative inquiries on educational development at a distance online university,” 10th European Evaluation Society Conference, O-297, 2012.

Moodle, 10 November, 2016; https://moodle.org/.

Lime Survey, 10 November, 2016; https://www.limesurvey.org/.

Y. Ohira, K. Ogashiwa, S. Muranaga, T. Matsumoto, and H. Naitoh, “A development of a questionnaire system for institutional research,” 5th IIAI International Congress on Advanced Applied Informatics (IIAI-AAI), Kumamoto, 2016, pp. 505–508.

University Evaluation Department, Yamaguchi University, “Self-assessment and evaluation” (in Japanese), 8 November, 2016; http://committee.ue.yamaguchi-u.ac.jp/New_HomePage/jikotennkennhyoka-system.html.

Y. Ichikawa, K. Ogashiwa, M. Suzuki, T. Matsumoto, and H. Naitoh, “An overview of YUSE, Yamaguchi University Self-Evaluation System, in relation to university selfevaluation activities in the first mid-term goals period and the first half of the second period” (in Japanese), Journal for Academic Computing and Networking, no. 16, 2012, pp. 3–14.

FY 2015 Yamaguchi University Report (in Japanese), 16 November, 2016; http://committee.ue.yamaguchi-u.ac.jp/New_HomePage/27nenndo-hakusyo.pdf.

Y. Hisanaga, J. Kariya, and H. Miike, “The introduction of unified authentication in Yamaguchi University” (in Japanese), Journal for Academic Computing and Networking, no. 10, 2006, pp. 55–62.

Yamaguchi University Self-Assessment Report (in Japanese), 16 November, 2016; http://committee.ue.yamaguchi-u.ac.jp/New_HomePage/ninnsyohyoka-jikotennkennhyokasyo-h27.pdf.

Technical Papers (Advanced Applied Informatics)