ESKM 2020

11th International Conference on E-Service and Knowledge Management (ESKM 2020)

Call for papers

In the ever-changing world where more people are enjoying a better life, there has been an increasing demand of new services across the borders as well as a better quality of service. New, better services are invented only through extensive market researches and constant reflections on businesses, which both require an advanced application of information and communication technologies. Among them, more attention has been paid to various types of e-service, which is a prominent application of various information and communication technologies. In due course, advanced techniques on knowledge management in a broad sense are becoming all the more important to cope with gigantic, diverse data that are obtained from various sources.

Following the success of the preceding international workshops on e-services and knowledge management, the 9th IIAI International Conference on e-Services and Knowledge Management, IIAI ESKM 2020, brings together scientists, engineers, computer users, and students to exchange and share their experiences, new ideas, and research results about all aspects (theory, applications and tools) of E-Services and knowledge management, and discuss the practical challenges encountered and the solutions adopted. The conference will cover a broad set of research topics including, but not limited to, the following:

  • B2B, B2C, C2C e-services
  • e-commerce
  • e-tourism
  • e-marketing
  • e-marketplaces, e-hubs, and portals
  • e-payment systems
  • e-service content management
  • e-negotiations, auctioning & contracting
  • e-government, policy and law
  • e-school
  • e-learning
  • e-medicine and e-hospital
  • e-collaborations
  • Inter-organizational systems for e-services
  • e-services with multi-agent systems
  • Semantic Web ontologies, rules and services
  • Dynamic pricing models
  • P2P-computing for e-services
  • User behavior modeling
  • Innovative business models for e-services
  • Web services, grid services and service-oriented computing
  • Web intelligence, agents and personalization
  • Consumer protection in e-services
  • Security, privacy, trust
  • Knowledge management
  • Text mining
  • Knowledge discovery
  • Chance discovery
  • Knowledge services
  • Applications of social media
  • Library service
  • Information retrieval system
  • Information access
  • Scholarly communication
  • Digital preservation
  • Archive
  • Data curation

ESKM 2020 Organization

Conference Chair

Jun Zeng, Chongqing University, China

Steering Committee

Sachio Hirokawa, Kyushu University, Japan

Program Committees

Jemal Abawajy, Deakin University, Australia

Antoine Bossard, Kanagawa University, Japan

Yungcheol Byun, Jeju National University, South Korea

Zeng Chao, FIT, Japan

Nahid Emad, University of Versailles, France

Katsuhide Fujita, Tokyo University of Agriculture and Technology, Japan

Adrian Gligor, University of Medicine, Pharmacy, Sciences and Technology of Targu Mures, Romania

Kiyota Hashimoto, Prince of Songkla University, Thailand

Tessai Hayama, Nagaoka University of Technology, Japan

Kouichi Hirata, Kyushu Institute of Technology, Japan

Sachio Hirokawa, Kyushu University, Japan

Kenji Hisazumi, Kyushu University, Japan

Teruhisa Hochin, Kyoto Institute of Technology, Japan

Wladyslaw Homenda, Warsaw University of Technology, Warsaw, Poland

Robert Hsu, Chung Hua University, Taiwan

Daisuke Ikeda, Kyushu University, Japan

Shigemi Ishida, Kyushu University, Japan

Mari Ito, Tokyo University of Science, Japan

Yuji Iwahori, Chubu University, Japan

Motoi Iwashita, Chiba Institute of Technology, Japan

Jason Jung, Chung-Ang University, South Korea

Kunihiko Kaneko, Fukuyama University, Japan

Ji-Hoon Kang, Chungnam National University, South Korea

Roumen Kountchev, Technical University of Sofia, Bulgaria

Satoshi Kurihara, The University of Electro-Communications, Japan

Vincent Cs Lee, Monash University, Australia

Yao San Lin, Nanyang Technological University, Singapore

Shigeo Matsubara, Kyoto University, Japan

Yutaka Matsuno, Nihon University, Japan

Toshiro Minami, Kyushu Institute of Information Sciences, Japan

Tsunenori Mine, Kyushu University, Japan

Motoki Miura, Professor, Chiba Institute of Technology, Japan

Hiroyuki Nakamura, Kyushu University, Japan

Tetsuya Nakatoh, Nakamura University, Japan

Hiroki Nomiya, Kyoto Institute of Technology, Japan

Yoshiaki Okubo, Hokkaido University, Japan

Przemyslaw Pukocz, AGH, Poland

Yuichi Sei, The University of Electro-Communications, Japan

Kazutaka Shimada, Kyushu Institute of Technology, Japan

Wu Shinq-Jen, Da-Yeh University, Taiwan

Toramatsu Shintani, Nagoya Institute of Technology, Japan

Toshiharu Sugawara, Waseda University, Japan

Satoshi Takahashi, The University of Electro-Communications, Japan

Kazuhiro Takeuchi, Osaka EC university, Japan

Dang Hung Tran, Hanoi National University of Education, Viet Nam

Alberto Trombetta, Insubria University, Italy

Yasuhiro Yamada, Shimane University, Japan

Takashi Yamanoue, Fukuyama University, Japan

Takanori Yamashita, Kyushu University, Japan

Hidekazu Yanagimoto, Osaka Prefecture University, Japan

Tulay Yildirim, Yildiz Teknik University, Turkey

Takaya Yuizono, Japan Advanced Institute of Science and Technology, JapanJun Zeng, Chongqing University, China